Emergency Room visits are expensive and oftentimes unnecessary. The challenge is deciding whether you can wait until your primary care provider’s office is open or if you need to be seen right away. McKenzie Medical Center (MMC) understands that challenge and have established a “Call First Program” to help you make that decision. MMC’s Call First Program allows you to call 24 hours a day, 7 days a week and speak to a licensed MMC nurse and/or MMC provider who can help you decide whether you should go to the Emergency Room, an Urgent Care Center, or make an appointment for you to be seen during clinic hours.


When in Doubt, Call First 731-514-2597

The best place to get care for common injuries and routine health exams is your primary care doctor’s office because they know you and your medical history. MMC can help manage your health.


Please call 731-352-7907 to make an appointment for:

- Common illnesses such as colds, flu, earaches, sore throats, migraines, fever, rashes

- Minor injuries such as sprains, back pain, minor burns or cuts

- Regular physicals, medication refills, vaccinations, screenings

- Chronic care for high blood pressure, diabetes, COPD and other health problems


MMC’s Regular Office Hours are Mon-Fri 8am-5pm:

Same Day Appointments Available.


MMC’s Urgent Care Walk in Hours are Mon-Fri 8am-7pm and Sat 8am-5pm.


You should use a hospital emergency room for very serious or life threatening problems. If you are experiencing any of the following symptoms, don’t wait – Call 911 or get to the nearest ER!

- Chest pain/discomfort

- Severe abdominal pain

- Vomiting or coughing up blood

- Severe burns

- Deep cuts, uncontrolled bleeding

- Sudden blurred vision

- Sudden severe headaches

- Sudden dizziness, weakness, loss of balance

- Unconsciousness

- Any other condition you believe may be life threatening.


"Melanie (in the MMC Call Center) is one of the kindest people I have ever spoken with. Melanie was able to assist me with everything I needed and made me feel at home."