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The best place to get quality care for your child is at your pediatrician or your primary care doctor’s office. You get the best medical care because they know your child and their medical history. Hospital emergency rooms are for serious or life threatening problems not routine care of common illnesses, minor emergencies or care of chronic problems.

Sometimes, it is hard to tell what you should do when it comes to your child’s care. Here at McKenzie Medical Center (MMC) we understand what it is like to have a sick child and not know what to do. You want to make sure your child gets the best care and sometimes that means you rush them to the ER. MMC can help manage your child’s health via our Call First Program. This program allows you to call 24 hours a day, 7 days a week and speak with a licensed MMC nurse and/or MMC provider who can help you decide whether you should take your child to the Emergency Room, an Urgent Care Center, or make and appointment for your child to be seen during clinic hours.

When in Doubt, Call First: 731-514-2597

Of course, there are some situations when you should take your child to the hospital emergency room.

If you child is experiencing any of the following symptoms, don’t wait CALL 911 or get to the nearest ER!!

- Trouble Breathing

- Stiff Neck & Headache

- Cannot Wake Child/Keep Awake

- Fever Over 104

- Stomach Pain, Nausea, Vomiting for 24 hours

- Loss of Hearing/Discharge from Ear

- Any Other Condition You Believe May be Life Threatening


For other concerns, such as minor injuries (sprains, minor burns, cut); common illnesses (colds, flu, earaches, sore throats, fever, rashes, urinary tract infection); regular physicals; medication refills; vaccinations and screenings call 731-352-7907 and schedule an appointment with us today.


Regular Office Hours: Monday-Friday: 8am-5pm; Same Day Appointments Available

MMC Urgent Care Walk in Hours: Monday-Friday: 8am-7pm; Saturday: 8am-5pm